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Contact Information

Last Updated: 7 September 2026

Thank you for shopping with WallCraft. Our customer service team is available to assist with enquiries regarding products, orders, delivery, returns, refunds and other store-related matters.

Business Information

Store Name: WallCraft
Legal Business Name: GFS BUILD SMART LTD
Company Number: 16614409

Business Address:
111 Holyhead Road
Birmingham, B21 0HH
United Kingdom

Email: celeste.43828809@educa.rj.gov.br
Phone: +44 7707 774305

Customer Service

For enquiries regarding an existing order, please include your order number in your message so that we can identify your purchase and assist you efficiently.

You may contact us regarding:

  • Product information

  • Order status

  • Delivery and tracking

  • Returns and exchanges

  • Refunds

  • Damaged, faulty or incorrect products

  • General customer service enquiries

Delivery Information

Our estimated delivery timeframe is generally 7–15 business days.

Delivery times are estimates and may vary depending on the destination, courier, public holidays, weather conditions, customs procedures or other circumstances outside our reasonable control.

Contact Us

For assistance, please contact:

WallCraft
GFS BUILD SMART LTD
Company Number: 16614409

111 Holyhead Road
Birmingham, B21 0HH
United Kingdom

Email: celeste.43828809@educa.rj.gov.br
Phone: +44 7707 774305